After five years I am proud to announce my book, "What is your emergency? The history of Public Safety Dispatching in America" is now in print. Currently, it can be ordered online via Amazon in paperback or for the Kindle. In 6-8 weeks, you can will be able to obtain it through Barnes & Noble and other retail book sellers in North America and the world.
I would like to express my thanks to all of the people who provided information, reference sources, advice, and encouragement during the process.
Public Safety is an ever-evolving field. As with computers, technology is moving quickly. I tried to touch on the most current information. Over the decades, so many wonderful folks were unsung heroes to our profession. Others stepped up to bring new ideas. If I left them out, I do apologize. It wasn't on purpose. Much of our history (as in dispatching) is not recorded or available except to those who know those involved. Sadly, some I reached out to never returned my inquiries.
I hope you enjoy my book. I welcome your feedback.
Stay safe out there!